Secure Chain Procedure within the Port of Rotterdam

Dear Valued Customer,

Ocean Network Express is committed to ensuring the safety of your cargo and as such, we
have implemented the Secure Chain initiative in the Port of Rotterdam.

The Secure Chain is a safe and reliable way to release and collect deep-sea containers in
the Port of Rotterdam. In the Secure Chain, the authorization to collect a container is
digitally transferred from one logistics party to the next, removing the PIN code procedure
from the collection process entirely. The result is a closed logistics chain that is comprised
solely of the authorized parties.

Since rolling out phase 1 of the Secure Chain transition, we can confirm we are 100% live
with all LATAM (South and Central America) cargo. The next phase will be to start
transitioning all NAM (North America) cargo and from July 1st, 2024, PIN codes may no
longer be given for all NAM cargo.

ONE will now start selecting customers with import cargo from NAM and when possible,
directly include all their remaining cargo from other trades as well. The immediate transition
of customers one by one is important to avoid a high peak closer to the deadline.

If you have been selected to start receiving your release from ONE through the Secure
Chain, you will be contacted by your local ONE Agent regarding your next steps.

For more information on how the Secure Chain works, please visit this website:
https://secure-chain.eu/

Alternatively, please contact your Local ONE Agent for more information.

Yours faithfully,

Ocean Network Express (Europe) Ltd.