Secure Chain Procedure within the Port of Rotterdam

Dear Valued Customer,

Ocean Network Express is committed to ensuring the safety of your cargo and as such, we
have implemented the Secure Chain initiative in the Port of Rotterdam.

The Secure Chain is a safe and reliable way to release and collect deep-sea containers in
the Port of Rotterdam. In the Secure Chain, the authorization to collect a container is
digitally transferred from one logistics party to the next, removing the PIN code procedure
from the collection process entirely. The result is a closed logistics chain that is comprised
solely of the authorized parties.

Since rolling out phases 1, 2 and 3 of the Secure Chain transition, we can confirm we are
100% live with all LATAM (South and Central America), NAM (North America), Africa,
Middle East, India and Pakistan cargo.

The next phase (4) will be to start transitioning all Far East and Oceania cargo, and from
February 3 rd 2025, PIN codes will no longer be given for all Far East and Oceania cargo.

ONE will now start selecting customers with import cargo from the Far East and Oceania
and where possible, directly include all their remaining cargo from other trades as well. The
immediate transition of customers one by one is important to avoid a high peak closer to the
deadline.

If you have been selected to start receiving your release from ONE through the Secure
Chain, you will be contacted by your local ONE Agent regarding your next steps.

For more information on how the Secure Chain works, please visit this website:
www.secure-chain.eu , all information on the website is available in English, German and
Dutch.

Alternatively, please contact your Local ONE Agent for more information.
 

Yours faithfully,
 

Ocean Network Express (Europe) Ltd.