Service Delays Due to Labor Action in Rotterdam and Antwerp

Dear Valued ONE Customer,

This is an important follow-up to our previous advisory regarding labor disruptions in North Europe.

While industrial action in the region has subsided, the operational recovery has been challenging due to severe congestion. As a result, delays and service disruptions are expected to continue throughout October and into November.

Rotterdam: Although initial strikes are resolved, severe terminal yard congestion persists. This congestion is causing significant delays to vessel turnaround times.

Antwerp: Port operations are still restricted due to ongoing limited Pilot services. This has created a large vessel backlog, causing delays.

For any specific questions regarding the revised arrival dates of your shipment, please contact your ONE local sales representative, who will be happy to assist you.

You may also refer to our published schedule:
https://ecomm.one-line.com/ecom/CUP_HOM_3001.do?sessLocale=en

Should you have any questions or concerns, please contact your sales account representative for additional support:
https://eua.one-line.com/standard-page/office-location

We sincerely regret the continued inconvenience. While this situation is due to factors outside of our control, we want to assure you that we are working diligently to minimize any impact to your shipments.

Yours Faithfully, 
Ocean Network Express Pte. Ltd.