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Servus to ONE Austria!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our Austrian customers from our local office in the beautiful city of Vienna.
Due to our location in the heart of Europe we are able to offer transport from all major European seaports to destinations worldwide.
We offer a reliable and personalised service to meet your needs with our competitive prices and agile operations.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 17:00 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
VIENNA
Ocean Network Express (Europe) Ltd. Austria Branch
Amalienstrasse 68 / TOP 3, A-1130 Wien/Vienna
Phone number: +43 120 58 116
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| New Booking | [email protected] | ||
| Documentation | Export | [email protected] | |
| Import | [email protected] | ||
| General Enquiries | [email protected] | +43 120 58 116 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +43 120 58 116 | |
To view all news, please click here.
Servus to ONE Austria!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our Austrian customers from our local office in the beautiful city of Vienna.
Due to our location in the heart of Europe we are able to offer transport from all major European seaports to destinations worldwide.
We offer a reliable and personalised service to meet your needs with our competitive prices and agile operations.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 17:00 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
VIENNA
Ocean Network Express (Europe) Ltd. Austria Branch
Amalienstrasse 68 / TOP 3, A-1130 Wien/Vienna
Phone number: +43 120 58 116
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| New Booking | [email protected] | ||
| Documentation | Export | [email protected] | |
| Import | [email protected] | ||
| General Enquiries | [email protected] | +43 120 58 116 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +43 120 58 116 | |
To view all news, please click here.