Breadcrumb
Welcome to ONE Belgium!
Ocean Network Express (Europe) Ltd Belgium Branch, invites you to explore our comprehensive shipping services. Situated in the heart of Northwestern Europe, our strategic location in Antwerp plays a pivotal role in enhancing the efficiency of global containerized trade. The Port of Antwerp, renowned as one of the largest and most advanced seaports in the world, serves as a vital gateway for import and export activities. It's state-of-the-art facilities and seamless connectivity contribute significantly to our mission of providing environmentally friendly and efficient transport solutions for our customers.
At ONE Belgium, we pride ourselves on our wide range of multimodal connections to the hinterland, offering sustainable transportation solutions for cargo of all kinds. Our dedicated teams, specializing in various customer and cargo segments, are committed to meeting your unique shipping needs. Whether it's dry and temperature-controlled shipments or out-of-gauge and breakbulk cargo, ONE Belgium is ready to provide bespoke solutions.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 17:00 local time (Monday – Thursday), 8:30 – 16:15 local time (Friday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
ANTWERP
Ocean Network Express (Europe) Ltd. Belgium Branch
The Link 2, Posthofbrug 6-8, 3rd floor
B-2600 Berchem, Belgium
Phone number: +32 330 24 700
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| New Booking | [email protected] | ||
| Documentation | To speak with one of our agents, please use Live Chat | ||
| Invoice Queries | [email protected] | + 32 330 24 729 | |
| Sales | Export - One Care | [email protected] | + 32 330 24 194 |
| Global Key Accounts | [email protected] | + 32 330 24 195 | |
| Import | [email protected] | + 32 330 24 902 | |
| Reefer & Special Equipment | [email protected] | + 32 330 24 194 | |
To view all news, please click here.
Welcome to ONE Belgium!
Ocean Network Express (Europe) Ltd Belgium Branch, invites you to explore our comprehensive shipping services. Situated in the heart of Northwestern Europe, our strategic location in Antwerp plays a pivotal role in enhancing the efficiency of global containerized trade. The Port of Antwerp, renowned as one of the largest and most advanced seaports in the world, serves as a vital gateway for import and export activities. It's state-of-the-art facilities and seamless connectivity contribute significantly to our mission of providing environmentally friendly and efficient transport solutions for our customers.
At ONE Belgium, we pride ourselves on our wide range of multimodal connections to the hinterland, offering sustainable transportation solutions for cargo of all kinds. Our dedicated teams, specializing in various customer and cargo segments, are committed to meeting your unique shipping needs. Whether it's dry and temperature-controlled shipments or out-of-gauge and breakbulk cargo, ONE Belgium is ready to provide bespoke solutions.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 17:00 local time (Monday – Thursday), 8:30 – 16:15 local time (Friday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
ANTWERP
Ocean Network Express (Europe) Ltd. Belgium Branch
The Link 2, Posthofbrug 6-8, 3rd floor
B-2600 Berchem, Belgium
Phone number: +32 330 24 700
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| New Booking | [email protected] | ||
| Documentation | To speak with one of our agents, please use Live Chat | ||
| Invoice Queries | [email protected] | + 32 330 24 729 | |
| Sales | Export - One Care | [email protected] | + 32 330 24 194 |
| Global Key Accounts | [email protected] | + 32 330 24 195 | |
| Import | [email protected] | + 32 330 24 902 | |
| Reefer & Special Equipment | [email protected] | + 32 330 24 194 | |
To view all news, please click here.