Breadcrumb
Welcome to ONE Czech Republic and Slovakia!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves Czech and Slovak customers from our local office in the charming city of Prague.
Due to our location in the heart of Europe we are able to offer you transport from all major European seaports to destinations worldwide.
We offer a reliable and personalised service to meet your needs with our competitive prices and agile operations.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 17:00 local time (Monday – Thursday), 8:30 – 16:30 local time (Friday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Manifest Inquiry
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
PRAGUE
Ocean Network Express (Europe) Ltd. Czech Republic Branch
Jungmannova 34, 110 00 Praha 1
Phone number: +420 255 719 550
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat |
+420 255 719 536 |
| Import | +420 255 719 534 | ||
| New Booking | [email protected] | ||
| Documentation | [email protected] | ||
| General Enquiries | +420 255 719 550 | ||
| Invoice Queries | [email protected] | +420 255 719 559 | |
| Sales | [email protected] | +420 255 719 537 | |
To view all news, please click here.
Welcome to ONE Czech Republic and Slovakia!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves Czech and Slovak customers from our local office in the charming city of Prague.
Due to our location in the heart of Europe we are able to offer you transport from all major European seaports to destinations worldwide.
We offer a reliable and personalised service to meet your needs with our competitive prices and agile operations.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 17:00 local time (Monday – Thursday), 8:30 – 16:30 local time (Friday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Manifest Inquiry
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
PRAGUE
Ocean Network Express (Europe) Ltd. Czech Republic Branch
Jungmannova 34, 110 00 Praha 1
Phone number: +420 255 719 550
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat |
+420 255 719 536 |
| Import | +420 255 719 534 | ||
| New Booking | [email protected] | ||
| Documentation | [email protected] | ||
| General Enquiries | +420 255 719 550 | ||
| Invoice Queries | [email protected] | +420 255 719 559 | |
| Sales | [email protected] | +420 255 719 537 | |
To view all news, please click here.