Breadcrumb
Velkommen til ONE Denmark!
From our office in Aarhus, we handle all shipments going in and out of Denmark via our feeder-network, which includes Aarhus, Copenhagen, Fredericia and Aalborg.
With our vast feeder-network, we are able to connect our customers in Scandinavia to the shipping world using the most convenient port of choice for their needs. Our Ibesco service further connects Denmark with the main hubs in Europe and offers a unique direct link to Portugal.
Our team is focused on quality, reliability and effective communication with our customers whether it's by chat, phone or e-mail.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 16:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
AARHUS
Ocean Network Express Europe Ltd. Denmark Filial
Vandvejen 7, 8000 Aarhus C
Phone number: +45 8987 3630
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +45 8987 3631 |
| Import | +45 8987 3632 | ||
| Invoice Queries | [email protected] | +46 3136 41905 | |
| Sales | [email protected] | +45 8987 3633 | |
To view all news, please click here.
Velkommen til ONE Denmark!
From our office in Aarhus, we handle all shipments going in and out of Denmark via our feeder-network, which includes Aarhus, Copenhagen, Fredericia and Aalborg.
With our vast feeder-network, we are able to connect our customers in Scandinavia to the shipping world using the most convenient port of choice for their needs. Our Ibesco service further connects Denmark with the main hubs in Europe and offers a unique direct link to Portugal.
Our team is focused on quality, reliability and effective communication with our customers whether it's by chat, phone or e-mail.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 16:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
AARHUS
Ocean Network Express Europe Ltd. Denmark Filial
Vandvejen 7, 8000 Aarhus C
Phone number: +45 8987 3630
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +45 8987 3631 |
| Import | +45 8987 3632 | ||
| Invoice Queries | [email protected] | +46 3136 41905 | |
| Sales | [email protected] | +45 8987 3633 | |
To view all news, please click here.