Breadcrumb
Bienvenue à ONE France!
Whether you are shipping dry, reefer, out-of-gauge or breakbulk cargo ONE France is here to meet your needs with dedicated local teams from our offices located in Le Havre and Marseille. Our regular services to and from Le Havre and Fos sur Mer, offer you seamless connections to our global network for deliveries in Europe, Asia, North America, Oceania, Latin America, and Africa.
ONE France cargo is handled by GMP (Générale de Manutention Portuaire) and CNMP (Compagnie Nouvelle de Manutention Portuaire) in Le Havre, by EUROFOS in Fos sur Mer.
Customers can benefit from carrier haulage services with comprehensive truck, rail, and barge coverage throughout the country and a large European hinterland. Committed to offering ever greener transport solutions, we are now able to provide LNG road haulage.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 12:00 & 13:30 – 17:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Manifest Inquiry
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
LE HAVRE
Ocean Network Express (Europe) Ltd. France Branch
12 cours commandant Fratacci 76600 le Havre
Phone number: +33 277 387 550
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +33 277 387 440 |
| Import | +33 277 387 452 | ||
| New Booking | +33 277 387 440 | ||
| Administration | Export | +33 277 387 442 | |
| Invoice Queries | [email protected] | +33 277 387 451 | |
| Sales | NVO | [email protected] | +33 277 387 445 |
| BCO | [email protected] | +33 277 387 446 | |
| ONE Care | [email protected] | +33 277 387 447 | |
| GKA | [email protected] | +33 277 387 443 | |
| XTRADE | [email protected] | +33 277 387 542 | |
| OOG Special Equipment & Breakbulk |
[email protected] | +33 277 387 444 | |
| Reefer | [email protected] |
+33 277 387 444 |
|
MARSEILLE
Ocean Network Express (Europe) Ltd. France Branch
43 rue de L'Evéché 13 002 Marseille
Phone number: +33 488 922 490
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +33 488 922 495 |
| Import | +33 277 387 453 | ||
| New Booking | +33 488 922 495 | ||
| Administration | Export | +33 277 387 442 | |
| Invoice Queries | [email protected] | +33 277 387 451 | |
| Sales | [email protected] | +33 488 922 607 | |
To view all news, please click here.
Bienvenue à ONE France!
Whether you are shipping dry, reefer, out-of-gauge or breakbulk cargo ONE France is here to meet your needs with dedicated local teams from our offices located in Le Havre and Marseille. Our regular services to and from Le Havre and Fos sur Mer, offer you seamless connections to our global network for deliveries in Europe, Asia, North America, Oceania, Latin America, and Africa.
ONE France cargo is handled by GMP (Générale de Manutention Portuaire) and CNMP (Compagnie Nouvelle de Manutention Portuaire) in Le Havre, by EUROFOS in Fos sur Mer.
Customers can benefit from carrier haulage services with comprehensive truck, rail, and barge coverage throughout the country and a large European hinterland. Committed to offering ever greener transport solutions, we are now able to provide LNG road haulage.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 12:00 & 13:30 – 17:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Manifest Inquiry
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
LE HAVRE
Ocean Network Express (Europe) Ltd. France Branch
12 cours commandant Fratacci 76600 le Havre
Phone number: +33 277 387 550
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +33 277 387 440 |
| Import | +33 277 387 452 | ||
| New Booking | +33 277 387 440 | ||
| Administration | Export | +33 277 387 442 | |
| Invoice Queries | [email protected] | +33 277 387 451 | |
| Sales | NVO | [email protected] | +33 277 387 445 |
| BCO | [email protected] | +33 277 387 446 | |
| ONE Care | [email protected] | +33 277 387 447 | |
| GKA | [email protected] | +33 277 387 443 | |
| XTRADE | [email protected] | +33 277 387 542 | |
| OOG Special Equipment & Breakbulk |
[email protected] | +33 277 387 444 | |
| Reefer | [email protected] |
+33 277 387 444 |
|
MARSEILLE
Ocean Network Express (Europe) Ltd. France Branch
43 rue de L'Evéché 13 002 Marseille
Phone number: +33 488 922 490
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +33 488 922 495 |
| Import | +33 277 387 453 | ||
| New Booking | +33 488 922 495 | ||
| Administration | Export | +33 277 387 442 | |
| Invoice Queries | [email protected] | +33 277 387 451 | |
| Sales | [email protected] | +33 488 922 607 | |
To view all news, please click here.