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Akwaaba to Ocean Network Express (Ghana) Ltd!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our customers in Ghana from our office strategically located at the Port of Tema also known as “The Centre of the World”.
With 5 regular services we are positioned to offer our customers worldwide connections.
Experience seamless global connectivity and trust us to handle your shipping needs with precision and care, bridging the distance between you and the world with unmatched experience and dedication. Our commitment to exceptional customer experience sets us apart, offering transparent communication via our digital tools and unparalleled reliability.
Global trade has never been easier than with ONE.
As ONE, We Can!
-
Live Chat
Support hours:
8:00 – 17:00 local time (Monday – Friday), 9:00 – 14:00 local time (Saturday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
TEMA
Ocean Network Express (Ghana) Limited
3rd floor GPHA Towers, Main Harbour Road, Harbour Area, Tema
Phone number: +233 303 218 921
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| New Booking | |||
| Documentation | |||
| General Enquiries | |||
| Invoice Queries | |||
| Sales | [email protected] | ||
To view all news, please click here.
Akwaaba to Ocean Network Express (Ghana) Ltd!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our customers in Ghana from our office strategically located at the Port of Tema also known as “The Centre of the World”.
With 5 regular services we are positioned to offer our customers worldwide connections.
Experience seamless global connectivity and trust us to handle your shipping needs with precision and care, bridging the distance between you and the world with unmatched experience and dedication. Our commitment to exceptional customer experience sets us apart, offering transparent communication via our digital tools and unparalleled reliability.
Global trade has never been easier than with ONE.
As ONE, We Can!
-
Live Chat
Support hours:
8:00 – 17:00 local time (Monday – Friday), 9:00 – 14:00 local time (Saturday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
TEMA
Ocean Network Express (Ghana) Limited
3rd floor GPHA Towers, Main Harbour Road, Harbour Area, Tema
Phone number: +233 303 218 921
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| New Booking | |||
| Documentation | |||
| General Enquiries | |||
| Invoice Queries | |||
| Sales | [email protected] | ||
To view all news, please click here.