Breadcrumb
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Live Chat
Support hours:
8:30 – 12:30 & 13:30 – 17:30 local time (Monday – Thursday), 8:30 – 12:30 & 14:00 – 17:00 local time (Friday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
Benvenuto in Italia!
Ocean Network Express (Europe) Ltd, Italy Branch is based in Genoa. From here we manage all inbound and outbound cargo loaded at the Italian ports and terminals we serve including Genoa, La Spezia, Vado Ligure, Livorno, Napoli Ancona, Venezia e Trieste.
We offer our customers a wide range of weekly services to the Far East, West and South Africa, United States, Middle East and Indian Subcontinent. In addition to ocean transport we also manage inland transportation, including truck and rail services.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
As ONE, We Can!
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Live Chat
Support hours:
8:30 – 12:30 & 13:30 – 17:30 local time (Monday – Thursday), 8:30 – 12:30 & 14:00 – 17:00 local time (Friday)
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
GENOA
Ocean Network Express (Europe) Ltd. Italy Branch
WTC Tower 11th floor, Via de Marini 1 - Genoa 16149
Phone number: +39 010 890 7111
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| New Booking | |||
| Documentation | |||
| Invoice Disputes | it.invoices@one-line.com | ||
| Accounting Queries | it.accountsreceivable@one-line.com | ||
| Sales | Reefer & Specials | it.sales.reeferoog@one-line.com | |
| GKA - RKA | it.sales.iffgka@one-line.com | ||
| LKA | it.sales.lka@one-line.com | ||
| ONE Care | it.sales.onecare@one-line.com | ||
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