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ONE Morocco

Welcome to Ocean Network Express Morocco!

At Ocean Network Express (ONE), we are dedicated to providing top-tier shipping and logistics services to our valued Moroccan customers. To ensure optimal service delivery and accessibility, ONE Morocco operates from two key locations within the country. Our offices are situated in Casablanca and Tangier, where we are strategically positioned to offer comprehensive support and efficient solutions for all your shipping needs. 

ONE Morocco combines local expertise with a vast global network. Our deep understanding of the local market, combined with our global reach enables us to provide customized solutions that meet the specific needs of our customers. Whether you are shipping goods within Africa or to destinations around the world, we ensure reliable and timely delivery.

Contacts
  • Live Chat

    Support hours:

    8:00 – 16:45 local time (Monday – Friday), 8:30 – 12:00 local time (Saturday)

    Topics covered in Live Chat:

    •  Booking Management
      -    Booking Amendment
      -    Booking Cancellation
      -    Booking Rollover
      -    Booking Split / Combine
      -    Change of Destination
      -    General Support
      -    Vessel Space Availability
      -    Exports Customs Query
      -    Booking Status

    •  Container Management
      -    CY Opening Schedule
      -    Export Empty Pick-Up
      -    Import Empty Return
      -    Equipment Availability
      -    Long Stay
      -    Missing Seal / Additional Seal
      -    Equipment Damage / Cleaning
      -    Container re-use

    •  Export Documentation
      -    Advance Manifest Submission (AMS)
      -    Shipping Instruction/ BL
      -    BL Amendments
      -    Certificate Issuance
      -    General Support

    •  Import Management
      -    Arrival Notice
      -    Cargo Release / Delivery Order
      -    Import Customs Inquiry
      -    Imports - Change of Destination
      -    Manifest Inquiry
      -    Import Lost OBL
      -    General Support - Import

    •  Inland Transportation
      -    Exports
      -    Imports

    •  Invoice & Charges
      -    Payment Status
      -    Invoice request 
      -    Exchange rate
      -    Rate / Charge Inquiry

    •  Last Free Day / Demurrage & Detention

    •  Reefer & Special Commodity Management
      -    Dangerous Goods Support
      -    Reefer Support
      -    Shipper's Own Container Support
      -    Out Of Gauge Support
      -    General Support

    •  Track & Trace

    •  Vessel Schedule & Cut off
      -    Cut-Off info. [Doc / VGM / Port / Inland]
      -    Vessel Call Changes / Info etc
      -    VGM Status

    •  Claims
      -    Cargo Damage
      -    General Support
      -    Survey

    •  eCom Tech Support

    •  Mobile App Enquiry

    •  ONE QUOTE Support

CASABLANCA

Ocean Network Express Morocco

49, rue Allal Ben Abdellah Centre Allal Ben Abellah N°33 Casablanca

Phone number: +212 522 200 965

 

 

Department Subdivision Contact
Customer Service Import m[email protected] +212 522 200 965
Export m[email protected] +212 522 200 965
Invoice Queries   [email protected] +212 522 200 965
Operations   [email protected] +212 522 200 965
Sales Import m[email protected] +212 522 200 965
Export [email protected] +212 522 200 965

 

TANGIER

Ocean Network Express Morocco

Angle Av. Abdellah Guenoun Et Rue Abi Jarir Tabari Immeuble Tasnim Plaza , Etage 7 Numero 134. Tanger 90060 Morocco

 

Department Subdivision Contact
Customer Services Export m[email protected] +212 666 028 170
Import m[email protected] +212 667 028 636
Invoice Queries   [email protected] +212 522 200 965
Operations   m[email protected] +212 667 774 323
Sales Export m[email protected] +212 522 200 965
Import m[email protected] +212 522 200 965

 

Local News

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ONE Morocco

Welcome to Ocean Network Express Morocco!

At Ocean Network Express (ONE), we are dedicated to providing top-tier shipping and logistics services to our valued Moroccan customers. To ensure optimal service delivery and accessibility, ONE Morocco operates from two key locations within the country. Our offices are situated in Casablanca and Tangier, where we are strategically positioned to offer comprehensive support and efficient solutions for all your shipping needs. 

ONE Morocco combines local expertise with a vast global network. Our deep understanding of the local market, combined with our global reach enables us to provide customized solutions that meet the specific needs of our customers. Whether you are shipping goods within Africa or to destinations around the world, we ensure reliable and timely delivery.

Contacts
  • Live Chat

    Support hours:

    8:00 – 16:45 local time (Monday – Friday), 8:30 – 12:00 local time (Saturday)

    Topics covered in Live Chat:

    •  Booking Management
      -    Booking Amendment
      -    Booking Cancellation
      -    Booking Rollover
      -    Booking Split / Combine
      -    Change of Destination
      -    General Support
      -    Vessel Space Availability
      -    Exports Customs Query
      -    Booking Status

    •  Container Management
      -    CY Opening Schedule
      -    Export Empty Pick-Up
      -    Import Empty Return
      -    Equipment Availability
      -    Long Stay
      -    Missing Seal / Additional Seal
      -    Equipment Damage / Cleaning
      -    Container re-use

    •  Export Documentation
      -    Advance Manifest Submission (AMS)
      -    Shipping Instruction/ BL
      -    BL Amendments
      -    Certificate Issuance
      -    General Support

    •  Import Management
      -    Arrival Notice
      -    Cargo Release / Delivery Order
      -    Import Customs Inquiry
      -    Imports - Change of Destination
      -    Manifest Inquiry
      -    Import Lost OBL
      -    General Support - Import

    •  Inland Transportation
      -    Exports
      -    Imports

    •  Invoice & Charges
      -    Payment Status
      -    Invoice request 
      -    Exchange rate
      -    Rate / Charge Inquiry

    •  Last Free Day / Demurrage & Detention

    •  Reefer & Special Commodity Management
      -    Dangerous Goods Support
      -    Reefer Support
      -    Shipper's Own Container Support
      -    Out Of Gauge Support
      -    General Support

    •  Track & Trace

    •  Vessel Schedule & Cut off
      -    Cut-Off info. [Doc / VGM / Port / Inland]
      -    Vessel Call Changes / Info etc
      -    VGM Status

    •  Claims
      -    Cargo Damage
      -    General Support
      -    Survey

    •  eCom Tech Support

    •  Mobile App Enquiry

    •  ONE QUOTE Support

CASABLANCA

Ocean Network Express Morocco

49, rue Allal Ben Abdellah Centre Allal Ben Abellah N°33 Casablanca

Phone number: +212 522 200 965

 

 

Department Subdivision Contact
Customer Service Import m[email protected] +212 522 200 965
Export m[email protected] +212 522 200 965
Invoice Queries   [email protected] +212 522 200 965
Operations   [email protected] +212 522 200 965
Sales Import m[email protected] +212 522 200 965
Export [email protected] +212 522 200 965

 

TANGIER

Ocean Network Express Morocco

Angle Av. Abdellah Guenoun Et Rue Abi Jarir Tabari Immeuble Tasnim Plaza , Etage 7 Numero 134. Tanger 90060 Morocco

 

Department Subdivision Contact
Customer Services Export m[email protected] +212 666 028 170
Import m[email protected] +212 667 028 636
Invoice Queries   [email protected] +212 522 200 965
Operations   m[email protected] +212 667 774 323
Sales Export m[email protected] +212 522 200 965
Import m[email protected] +212 522 200 965

 

Local News