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ONE Denmark

Velkommen til ONE Denmark!

From our office in Aarhus, we handle all shipments going in and out of Denmark via our feeder-network, which includes  Aarhus, Copenhagen, Fredericia and Aalborg.      

With our vast feeder-network, we are able to connect our customers in Scandinavia to the shipping world using the most convenient port of choice for their needs. Our Ibesco service further connects Denmark with the main hubs in Europe and offers a unique direct link to Portugal. 

Our team is focused on quality, reliability and effective communication with our customers whether it's by chat, phone or e-mail.

As ONE, We Can! 

Contacts
  • Live Chat

    Support hours:

    8:30 – 16:00 local time

    Topics covered in Live Chat:

    •  Booking Management
      -    Booking Amendment
      -    Booking Cancellation
      -    Booking Rollover
      -    Booking Split / Combine
      -    Change of Destination
      -    General Support
      -    Vessel Space Availability
      -    Exports Customs Query
      -    Booking Status

    •  Container Management
      -    CY Opening Schedule
      -    Export Empty Pick-Up
      -    Import Empty Return
      -    Equipment Availability
      -    Long Stay
      -    Missing Seal / Additional Seal
      -    Equipment Damage / Cleaning
      -    Container re-use

    •  Export Documentation
      -    Advance Manifest Submission (AMS)
      -    Shipping Instruction/ BL
      -    BL Amendments
      -    Certificate Issuance
      -    General Support

    •  Import Management
      -    Arrival Notice
      -    Cargo Release / Delivery Order
      -    Import Customs Inquiry
      -    Imports - Change of Destination
      -    Manifest Inquiry
      -    Import Lost OBL
      -    General Support - Import

    •  Inland Transportation
      -    Exports
      -    Imports

    •  Invoice & Charges
      -    Payment Status
      -    Invoice request 
      -    Exchange rate
      -    Rate / Charge Inquiry

    •  Last Free Day / Demurrage & Detention

    •  Reefer & Special Commodity Management
      -    Dangerous Goods Support
      -    Reefer Support
      -    Shipper's Own Container Support
      -    Out Of Gauge Support
      -    General Support

    •  Track & Trace

    •  Vessel Schedule & Cut off
      -    Cut-Off info. [Doc / VGM / Port / Inland]
      -    Vessel Call Changes / Info etc
      -    VGM Status

    •  Claims
      -    Cargo Damage
      -    General Support
      -    Survey

    •  eCom Tech Support

    •  Mobile App Enquiry

    •  ONE QUOTE Support

AARHUS

Ocean Network Express Europe Ltd. Denmark Filial 

Vandvejen 7, 8000 Aarhus C

Phone number: +45 8987 3630

 

Department Subdivision Contact
Customer Services Export To speak with one of our agents, please use Live Chat +45 8987 3631
Import +45 8987 3632
Invoice Queries   [email protected] +46 3136 41905
Sales   [email protected] +45 8987 3633

 

Local Surcharges
Schedule & Route Finder
Careers
Local News
Local News

To view all news, please click here.

Denmark Advisory, General News
Jun 10, 2019

G&W and ONE celebrate new contract with loco naming

G&W and ONE celebrate new contract with loco naming
Read more »
Denmark Advisory, Global Press Release
Mar 04, 2019

Ocean Network Express launches apprenticeship programme “SAIL” in Europe

Ocean Network Express launches apprenticeship programme “SAIL” in Europe
Read more »
Global Advisory, Denmark Advisory
Feb 28, 2019

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »
Denmark Advisory, General News, Global Press Release
Nov 28, 2018

ONE in a million - DP World London Gateway’s one millionth TEU of the year is unloaded from MOL Truth

Last month, DP World London Gateway handled its millionth TEU (twenty-foot equivalent unit) of 2018 – the first time it has handled a six-figure number of containers in a calendar year.
It was an Ocean Network Express (ONE) container that was arriving in the UK on the MOL Truth, a vessel capable of carrying 20,182 TEUs.
Read more »
Global Advisory, Denmark Advisory
Jul 16, 2018

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »

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ONE Denmark

Velkommen til ONE Denmark!

From our office in Aarhus, we handle all shipments going in and out of Denmark via our feeder-network, which includes  Aarhus, Copenhagen, Fredericia and Aalborg.      

With our vast feeder-network, we are able to connect our customers in Scandinavia to the shipping world using the most convenient port of choice for their needs. Our Ibesco service further connects Denmark with the main hubs in Europe and offers a unique direct link to Portugal. 

Our team is focused on quality, reliability and effective communication with our customers whether it's by chat, phone or e-mail.

As ONE, We Can! 

Contacts
  • Live Chat

    Support hours:

    8:30 – 16:00 local time

    Topics covered in Live Chat:

    •  Booking Management
      -    Booking Amendment
      -    Booking Cancellation
      -    Booking Rollover
      -    Booking Split / Combine
      -    Change of Destination
      -    General Support
      -    Vessel Space Availability
      -    Exports Customs Query
      -    Booking Status

    •  Container Management
      -    CY Opening Schedule
      -    Export Empty Pick-Up
      -    Import Empty Return
      -    Equipment Availability
      -    Long Stay
      -    Missing Seal / Additional Seal
      -    Equipment Damage / Cleaning
      -    Container re-use

    •  Export Documentation
      -    Advance Manifest Submission (AMS)
      -    Shipping Instruction/ BL
      -    BL Amendments
      -    Certificate Issuance
      -    General Support

    •  Import Management
      -    Arrival Notice
      -    Cargo Release / Delivery Order
      -    Import Customs Inquiry
      -    Imports - Change of Destination
      -    Manifest Inquiry
      -    Import Lost OBL
      -    General Support - Import

    •  Inland Transportation
      -    Exports
      -    Imports

    •  Invoice & Charges
      -    Payment Status
      -    Invoice request 
      -    Exchange rate
      -    Rate / Charge Inquiry

    •  Last Free Day / Demurrage & Detention

    •  Reefer & Special Commodity Management
      -    Dangerous Goods Support
      -    Reefer Support
      -    Shipper's Own Container Support
      -    Out Of Gauge Support
      -    General Support

    •  Track & Trace

    •  Vessel Schedule & Cut off
      -    Cut-Off info. [Doc / VGM / Port / Inland]
      -    Vessel Call Changes / Info etc
      -    VGM Status

    •  Claims
      -    Cargo Damage
      -    General Support
      -    Survey

    •  eCom Tech Support

    •  Mobile App Enquiry

    •  ONE QUOTE Support

AARHUS

Ocean Network Express Europe Ltd. Denmark Filial 

Vandvejen 7, 8000 Aarhus C

Phone number: +45 8987 3630

 

Department Subdivision Contact
Customer Services Export To speak with one of our agents, please use Live Chat +45 8987 3631
Import +45 8987 3632
Invoice Queries   [email protected] +46 3136 41905
Sales   [email protected] +45 8987 3633

 

Local Surcharges
Schedule & Route Finder
Careers
Local News
Local News

To view all news, please click here.

Denmark Advisory, General News
Jun 10, 2019

G&W and ONE celebrate new contract with loco naming

G&W and ONE celebrate new contract with loco naming
Read more »
Denmark Advisory, Global Press Release
Mar 04, 2019

Ocean Network Express launches apprenticeship programme “SAIL” in Europe

Ocean Network Express launches apprenticeship programme “SAIL” in Europe
Read more »
Global Advisory, Denmark Advisory
Feb 28, 2019

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »
Denmark Advisory, General News, Global Press Release
Nov 28, 2018

ONE in a million - DP World London Gateway’s one millionth TEU of the year is unloaded from MOL Truth

Last month, DP World London Gateway handled its millionth TEU (twenty-foot equivalent unit) of 2018 – the first time it has handled a six-figure number of containers in a calendar year.
It was an Ocean Network Express (ONE) container that was arriving in the UK on the MOL Truth, a vessel capable of carrying 20,182 TEUs.
Read more »
Global Advisory, Denmark Advisory
Jul 16, 2018

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »