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Welcome to ONE Egypt!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our customers from our 6 local offices in Egypt, with regular global services calling at 4 Egyptian seaports: Damietta, Sokhna, Port Said and Alexandria.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
Our team is focused on quality, reliability and providing effective communication with our customers whether it's by chat, phone or e-mail.
As ONE, We Can!
-
Live Chat
Support hours:
9:00 – 17:00 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
ALEXANDRIA
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
108 EL-Mostakbal City., tower No.7, Ground Floor, Appt. 1&3, beside Fathallah Market Bab Shark,
Wabor EL Maya, Alexandria
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
CAIRO
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
The NOX Building, North 90, 341-345/53, Third District, Markaz EL Madina,
5th Settelment, New Cairo, Egypt.
Phone number: +20 121 1116 149, +20 121 111 6150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
DAMIETTA
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
DPC (Damietta Port Center), Ghannam Mall, at the front of Damietta Port Main Gate,
3rd floor, Unit 406, 407,408 Damietta
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
PORT SAID
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
20,Bella Mera El-Sharq ,Salah Salem & Sayed Darwish St. , Above Emirates NBD Bank ,Port Said.
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
SOKHNA
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
Teda Egypt for Investment North-West Gulf Of Suez Economic Sector, Ain Sokhna,
3rd Floor – Unit 310, Suez, Egypt
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
To view all news, please click here.
Welcome to ONE Egypt!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our customers from our 6 local offices in Egypt, with regular global services calling at 4 Egyptian seaports: Damietta, Sokhna, Port Said and Alexandria.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
Our team is focused on quality, reliability and providing effective communication with our customers whether it's by chat, phone or e-mail.
As ONE, We Can!
-
Live Chat
Support hours:
9:00 – 17:00 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
ALEXANDRIA
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
108 EL-Mostakbal City., tower No.7, Ground Floor, Appt. 1&3, beside Fathallah Market Bab Shark,
Wabor EL Maya, Alexandria
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
CAIRO
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
The NOX Building, North 90, 341-345/53, Third District, Markaz EL Madina,
5th Settelment, New Cairo, Egypt.
Phone number: +20 121 1116 149, +20 121 111 6150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
DAMIETTA
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
DPC (Damietta Port Center), Ghannam Mall, at the front of Damietta Port Main Gate,
3rd floor, Unit 406, 407,408 Damietta
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
PORT SAID
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
20,Bella Mera El-Sharq ,Salah Salem & Sayed Darwish St. , Above Emirates NBD Bank ,Port Said.
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
SOKHNA
Ocean Network Express (Egypt) for Shipping Agencies S.A.E.
Teda Egypt for Investment North-West Gulf Of Suez Economic Sector, Ain Sokhna,
3rd Floor – Unit 310, Suez, Egypt
Phone number: +20 121 1116 149, +20 121 1116 150, +20 121 1116 153
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | |
| Import | |||
| Documentation | |||
| Invoice Queries | |||
| Sales | [email protected] | +12 709 88 838 | |
To view all news, please click here.