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ONE Italy

Benvenuto in Italia!

Ocean Network Express (Europe) Ltd, Italy Branch is based in Genoa. From here we manage all inbound and outbound cargo loaded at the Italian ports and terminals we serve including Genoa, La Spezia, Vado Ligure, Livorno, Napoli Ancona, Venezia e Trieste. 

We offer our customers a wide range of weekly services to the Far East, West and South Africa, United States, Middle East and Indian Subcontinent. In addition to ocean transport we also manage inland transportation, including truck and rail services.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.

As ONE, We Can!

Contacts
  • Live Chat

    Support hours:

    8:30 – 12:30 & 13:30 – 17:30 local time (Monday – Thursday), 8:30 – 12:30 & 14:00 – 17:00 local time (Friday)

    Topics covered in Live Chat:

    •  Booking Management
      -    Booking Amendment
      -    Booking Cancellation
      -    Booking Rollover
      -    Booking Split / Combine
      -    Change of Destination
      -    General Support
      -    Vessel Space Availability
      -    Exports Customs Query
      -    Booking Status

    •  Container Management
      -    CY Opening Schedule
      -    Export Empty Pick-Up
      -    Import Empty Return
      -    Equipment Availability
      -    Long Stay
      -    Missing Seal / Additional Seal
      -    Container re-use

    •  Export Documentation
      -    Advance Manifest Submission (AMS)
      -    Shipping Instruction/ BL
      -    BL Amendments
      -    Certificate Issuance
      -    General Support

    •  Import Management
      -    Arrival Notice
      -    Cargo Release / Delivery Order
      -    Import Customs Inquiry
      -    Imports - Change of Destination
      -    Manifest Inquiry
      -    Import Lost OBL
      -    General Support - Import

    •  Inland Transportation
      -    Exports

    •  Invoice & Charges
      -    Payment Status
      -    Invoice request 
      -    Exchange rate
      -    Rate / Charge Inquiry

    •  Last Free Day / Demurrage & Detention

    •  Reefer & Special Commodity Management
      -    Dangerous Goods Support
      -    Reefer Support
      -    Shipper's Own Container Support
      -    Out Of Gauge Support
      -    General Support

    •  Track & Trace

    •  Vessel Schedule & Cut off
      -    Cut-Off info. [Doc / VGM / Port / Inland]
      -    Vessel Call Changes / Info etc
      -    VGM Status

    •  Claims
      -    Cargo Damage
      -    General Support
      -    Survey

    •  eCom Tech Support

    •  Mobile App Enquiry

    •  ONE QUOTE Support

GENOA

Ocean Network Express (Europe) Ltd. Italy Branch

WTC Tower 11th floor, Via de Marini 1 - Genoa 16149

Phone number: +39 010 890 7111

 

Department Subdivision Contact
Customer Services Export To speak with one of our agents, please use Live Chat    
Import 
New Booking
Documentation  
Invoice Queries   [email protected] +39 010 890 7201
Sales Reefer & Specials [email protected]
GKA - RKA [email protected]
LKA [email protected]
ONE Care [email protected]

 

Local Surcharges
Schedule & Route Finder
Careers
Local News
Local News

To view all news, please click here.

Italy Advisory, General News
Jun 10, 2019

G&W and ONE celebrate new contract with loco naming

G&W and ONE celebrate new contract with loco naming
Read more »
Italy Advisory, Global Press Release
Mar 04, 2019

Ocean Network Express launches apprenticeship programme “SAIL” in Europe

Ocean Network Express launches apprenticeship programme “SAIL” in Europe
Read more »
Global Advisory, Italy Advisory
Feb 28, 2019

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »
Italy Advisory, General News, Global Press Release
Nov 28, 2018

ONE in a million - DP World London Gateway’s one millionth TEU of the year is unloaded from MOL Truth

Last month, DP World London Gateway handled its millionth TEU (twenty-foot equivalent unit) of 2018 – the first time it has handled a six-figure number of containers in a calendar year.
It was an Ocean Network Express (ONE) container that was arriving in the UK on the MOL Truth, a vessel capable of carrying 20,182 TEUs.
Read more »
Global Advisory, Italy Advisory
Jul 16, 2018

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »

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ONE Italy

Benvenuto in Italia!

Ocean Network Express (Europe) Ltd, Italy Branch is based in Genoa. From here we manage all inbound and outbound cargo loaded at the Italian ports and terminals we serve including Genoa, La Spezia, Vado Ligure, Livorno, Napoli Ancona, Venezia e Trieste. 

We offer our customers a wide range of weekly services to the Far East, West and South Africa, United States, Middle East and Indian Subcontinent. In addition to ocean transport we also manage inland transportation, including truck and rail services.
Whether you are shipping standard equipment, oversized or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.

As ONE, We Can!

Contacts
  • Live Chat

    Support hours:

    8:30 – 12:30 & 13:30 – 17:30 local time (Monday – Thursday), 8:30 – 12:30 & 14:00 – 17:00 local time (Friday)

    Topics covered in Live Chat:

    •  Booking Management
      -    Booking Amendment
      -    Booking Cancellation
      -    Booking Rollover
      -    Booking Split / Combine
      -    Change of Destination
      -    General Support
      -    Vessel Space Availability
      -    Exports Customs Query
      -    Booking Status

    •  Container Management
      -    CY Opening Schedule
      -    Export Empty Pick-Up
      -    Import Empty Return
      -    Equipment Availability
      -    Long Stay
      -    Missing Seal / Additional Seal
      -    Container re-use

    •  Export Documentation
      -    Advance Manifest Submission (AMS)
      -    Shipping Instruction/ BL
      -    BL Amendments
      -    Certificate Issuance
      -    General Support

    •  Import Management
      -    Arrival Notice
      -    Cargo Release / Delivery Order
      -    Import Customs Inquiry
      -    Imports - Change of Destination
      -    Manifest Inquiry
      -    Import Lost OBL
      -    General Support - Import

    •  Inland Transportation
      -    Exports

    •  Invoice & Charges
      -    Payment Status
      -    Invoice request 
      -    Exchange rate
      -    Rate / Charge Inquiry

    •  Last Free Day / Demurrage & Detention

    •  Reefer & Special Commodity Management
      -    Dangerous Goods Support
      -    Reefer Support
      -    Shipper's Own Container Support
      -    Out Of Gauge Support
      -    General Support

    •  Track & Trace

    •  Vessel Schedule & Cut off
      -    Cut-Off info. [Doc / VGM / Port / Inland]
      -    Vessel Call Changes / Info etc
      -    VGM Status

    •  Claims
      -    Cargo Damage
      -    General Support
      -    Survey

    •  eCom Tech Support

    •  Mobile App Enquiry

    •  ONE QUOTE Support

GENOA

Ocean Network Express (Europe) Ltd. Italy Branch

WTC Tower 11th floor, Via de Marini 1 - Genoa 16149

Phone number: +39 010 890 7111

 

Department Subdivision Contact
Customer Services Export To speak with one of our agents, please use Live Chat    
Import 
New Booking
Documentation  
Invoice Queries   [email protected] +39 010 890 7201
Sales Reefer & Specials [email protected]
GKA - RKA [email protected]
LKA [email protected]
ONE Care [email protected]

 

Local Surcharges
Schedule & Route Finder
Careers
Local News
Local News

To view all news, please click here.

Italy Advisory, General News
Jun 10, 2019

G&W and ONE celebrate new contract with loco naming

G&W and ONE celebrate new contract with loco naming
Read more »
Italy Advisory, Global Press Release
Mar 04, 2019

Ocean Network Express launches apprenticeship programme “SAIL” in Europe

Ocean Network Express launches apprenticeship programme “SAIL” in Europe
Read more »
Global Advisory, Italy Advisory
Feb 28, 2019

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »
Italy Advisory, General News, Global Press Release
Nov 28, 2018

ONE in a million - DP World London Gateway’s one millionth TEU of the year is unloaded from MOL Truth

Last month, DP World London Gateway handled its millionth TEU (twenty-foot equivalent unit) of 2018 – the first time it has handled a six-figure number of containers in a calendar year.
It was an Ocean Network Express (ONE) container that was arriving in the UK on the MOL Truth, a vessel capable of carrying 20,182 TEUs.
Read more »
Global Advisory, Italy Advisory
Jul 16, 2018

Low Water Surcharge – River Rhine

Due to the decreasing water levels we are facing on the River Rhine at Pegel Kaub and Pegel Ruhrort, our barge operators are implementing a Low Water Surcharge (LWS) based on the water level applicable in the below mentioned tariff table.
Read more »