Breadcrumb
Welcome to South Africa!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our South African customers from our 5 local offices distributed across the country with its main office in the beautiful city of Cape Town.
Our services extend to the Middle East, Europe, Asia and West Africa with our MIM service offering connections to the Middle East and India.
At the heart of ONE South Africa is our mission to ensure customer satisfaction by providing high quality and reliable, personalised services for all our customers.
Whether you are shipping standard equipment, breakbulk cargo or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 16:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
CAPE TOWN
Ocean Network Express (South Africa) Proprietary Limited
17th Floor, The Towers, Tower South, 2 HeerenGracht, Corner Hertzog Blvd, Foreshore, 8001, Cape Town, Western Cape
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
DURBAN
Ocean Network Express (South Africa) Proprietary Limited
First Floor, Rennie House, 1 Kingsmead Boulevard, Kingsmead, Stamford Hill, Durban, 4001
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
EAST LONDON
Ocean Network Express (South Africa) Proprietary Limited
Regus Business Park, 14 Stewart Drive, Berea, East London, 5201
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
JOHANNESBURG
Ocean Network Express (South Africa) Proprietary Limited
First Floor, Building 11B, Woodlands Office Park, Western Services Road, Woodmead, Johannesburg
Phone Number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
PORT ELIZABETH
Ocean Network Express (South Africa) Proprietary Limited
Regus House, 3rd Floor Fairview Office Park, 66 Ring Rd, Greenacres Gqeberha, 6000
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
To view all news, please click here.
Welcome to South Africa!
Ocean Network Express (ONE) has their Europe and Africa regional headquarters based in London and serves all our South African customers from our 5 local offices distributed across the country with its main office in the beautiful city of Cape Town.
Our services extend to the Middle East, Europe, Asia and West Africa with our MIM service offering connections to the Middle East and India.
At the heart of ONE South Africa is our mission to ensure customer satisfaction by providing high quality and reliable, personalised services for all our customers.
Whether you are shipping standard equipment, breakbulk cargo or refrigerated cargo, we have the local expertise and global network that is required to get your cargo to its destination on time.
As ONE, We Can!
-
Live Chat
Support hours:
8:30 – 16:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• Claims
- Cargo Damage
- General Support
- Survey• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
CAPE TOWN
Ocean Network Express (South Africa) Proprietary Limited
17th Floor, The Towers, Tower South, 2 HeerenGracht, Corner Hertzog Blvd, Foreshore, 8001, Cape Town, Western Cape
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
DURBAN
Ocean Network Express (South Africa) Proprietary Limited
First Floor, Rennie House, 1 Kingsmead Boulevard, Kingsmead, Stamford Hill, Durban, 4001
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
EAST LONDON
Ocean Network Express (South Africa) Proprietary Limited
Regus Business Park, 14 Stewart Drive, Berea, East London, 5201
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
JOHANNESBURG
Ocean Network Express (South Africa) Proprietary Limited
First Floor, Building 11B, Woodlands Office Park, Western Services Road, Woodmead, Johannesburg
Phone Number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
PORT ELIZABETH
Ocean Network Express (South Africa) Proprietary Limited
Regus House, 3rd Floor Fairview Office Park, 66 Ring Rd, Greenacres Gqeberha, 6000
Phone number: +27 21 205 2800
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat | +27 21 205 2800 |
| Import | |||
| Documentation | |||
| General Enquiries | [email protected] | +27 21 205 2800 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +27 21 205 2800 | |
To view all news, please click here.