Breadcrumb
Välkommen till ONE Sverige!
From our office in Gothenburg, we offer our customers a personlized and professional service when taking care of your shipping needs.
With our vast feeder-network, we are able to connect our customers in Scandinavia to the shipping world using the most convenient port of their choice and requirements. Our IBESCO service further connects Sweden with the main hubs in Europe with a unique directlink to Portugal.
At ONE Sweden, we are a team focused on quality and reliability through effective communication with our customers whether its by phone, mail or chat. Contact a local agent to find out how we can take care of your shipping needs.
As ONE, We Can!
-
Live Chat
Support hours:
8:00 – 16:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
GOTHENBURG
Ocean Network Express (Europe) Ltd. Sweden Filial
Box 31159, 400 32, Gothenburg,
Visiting address: Första Långgatan 28 B
Phone number: +46 313 641 900
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat |
+46 313 641 901 |
| Import | +46 313 641 902 | ||
| New Booking | [email protected] | ||
| Documentation | [email protected] | ||
| General Enquiries | To speak with one of our agents, please use Live Chat |
+46 313 641 900 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +46 313 641 905 | |
To view all news, please click here.
Välkommen till ONE Sverige!
From our office in Gothenburg, we offer our customers a personlized and professional service when taking care of your shipping needs.
With our vast feeder-network, we are able to connect our customers in Scandinavia to the shipping world using the most convenient port of their choice and requirements. Our IBESCO service further connects Sweden with the main hubs in Europe with a unique directlink to Portugal.
At ONE Sweden, we are a team focused on quality and reliability through effective communication with our customers whether its by phone, mail or chat. Contact a local agent to find out how we can take care of your shipping needs.
As ONE, We Can!
-
Live Chat
Support hours:
8:00 – 16:30 local time
Topics covered in Live Chat:
• Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status• Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use• Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support• Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import• Inland Transportation
- Exports
- Imports• Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry• Last Free Day / Demurrage & Detention
• Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support• Track & Trace
• Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status• eCom Tech Support
• Mobile App Enquiry
• ONE QUOTE Support
GOTHENBURG
Ocean Network Express (Europe) Ltd. Sweden Filial
Box 31159, 400 32, Gothenburg,
Visiting address: Första Långgatan 28 B
Phone number: +46 313 641 900
| Department | Subdivision | Contact | |
|---|---|---|---|
| Customer Services | Export | To speak with one of our agents, please use Live Chat |
+46 313 641 901 |
| Import | +46 313 641 902 | ||
| New Booking | [email protected] | ||
| Documentation | [email protected] | ||
| General Enquiries | To speak with one of our agents, please use Live Chat |
+46 313 641 900 | |
| Invoice Queries | [email protected] | ||
| Sales | [email protected] | +46 313 641 905 | |
To view all news, please click here.